Podmínky služby


Welcome to Joyce Jewelry shop! The terms "we", "us" and "our" refer to Joyce Jewelry shop. Joyce Jewelry shop operates this store and website, including all relevant information, content, features, tools, products and services contained within orders, to deliver a curated shopping experience to you (the customer) (the "Services"). Joyce Jewelry shop is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein (collectively the "Terms of Service" or "Terms"), set forth your rights and obligations when you use the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights, including disclaimers and limitations of liability.
By accessing, using or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy [Link]. If you do not accept these Terms of Service or the Privacy Policy, you must not access or use our Services.

Section 1 – Access and Accounts

By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, and that you have consented to the use of the Services by any minor dependents under your supervision on devices you own, purchase or manage.
To use the Services, including browsing our online store or purchasing any products or services we offer, you may be required to submit certain information such as your email address, billing, payment and shipping details. You represent and warrant that all information you provide to our store is true, accurate, current and complete, and that you hold all necessary rights to submit such information.
You are solely responsible for safeguarding your account credentials and all activities conducted under your account. You may not assign, sell, transfer or authorize your account to any third party.

Section 2 – Our Products

We have made every reasonable effort to accurately display our products and services within our online store. However, please note that colors and product appearances may differ from what is displayed on your screen due to variations in device models, display settings and configurations.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match the depictions presented in our online store.
All product descriptions are subject to modification without prior notice, and we reserve the final right of interpretation. We reserve the right to discontinue any product at any time, and may limit the quantity of any product available for sale to any individual, region or jurisdiction at our sole discretion.

Section 3 – Orders

Placing an order constitutes an offer to purchase. Joyce Jewelry shop reserves the right to accept or decline your order for any reason at our sole discretion. Your order is only deemed accepted upon formal confirmation by Joyce Jewelry shop, and acceptance is conditional upon receipt and processing of your payment. Please verify your order details carefully before submission; once an order is accepted, Joyce Jewelry shop may not honor cancellation requests. If we decline, modify or cancel your order, we will attempt to contact you via the email address, billing address and/or phone number you provided at checkout.
Returns and exchanges for your purchases are governed exclusively by our Refund Policy [Link].
You represent and warrant that your purchases are intended solely for your personal or household use, and not for commercial resale or export.

Section 4 – Pricing and Billing

Prices, discounts and promotions are subject to change without prior notice. The price applicable to a product or service is the price in effect at the time you place your order, as confirmed in your order confirmation email. Unless explicitly stated otherwise, listed prices exclude taxes, shipping fees, handling charges, customs duties and import fees.
Prices published in our online store may differ from prices at physical retail locations, third-party operated online stores or other retail channels. We may run promotional campaigns from time to time that alter pricing and are subject to separate terms supplementary to these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete and accurate purchase, payment and account information when making purchases from our store. You further agree to promptly update your account details, including your email address, credit card numbers and expiration dates, so we may complete your transactions and contact you as needed.
You represent and warrant that: (1) all credit card information you submit is true, valid and complete; (2) you are duly authorized to use such credit card for purchases; (3) your credit card issuer will authorize all charges incurred by you; and (4) you will pay all charges incurred by you at the posted prices, including shipping and handling fees and all applicable taxes, if any.

Section 5 – Shipping and Delivery

We commit to dispatching orders within 72 hours. We accept no liability for delays caused by carriers, customs clearance procedures or circumstances beyond our reasonable control. Title and risk of loss for products transfer to you once we hand over the goods to the designated carrier.

Section 6 – Intellectual Property

Our Services, including but not limited to all trademarks, brand names, text, displays, images, graphics, product reviews, videos, audio content, as well as their design, selection and arrangement, are owned by Joyce Jewelry shop, its affiliates or licensors, and protected under United States and international patent, copyright and other intellectual property laws.
These Terms grant you a license to use the Services solely for personal, non-commercial purposes. You may not copy, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store or transmit any materials from the Services without our prior written consent. Nothing contained in these Terms shall be construed as granting you any patent, trademark, copyright or other intellectual property license or rights in Joyce Jewelry shop, Shopify or any third-party assets, except as expressly stipulated. Unauthorized use of the Services may violate federal and state intellectual property laws. Joyce Jewelry shop reserves all rights not expressly granted under this Agreement.
The name, logo, product and service names, designs and slogans of Joyce Jewelry shop are trademarks of Joyce Jewelry shop or its affiliates and licensors. You may not use these trademarks without the prior written consent of Joyce Jewelry shop. The Shopify name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing within the Services are trademarks of their respective owners.

Section 7 – Optional Third-Party Tools

You may be granted access to customer tools supplied by third parties as part of the Services. We do not monitor, control or intervene in the operation of such third-party tools.
You acknowledge and agree that we provide access to these tools on an "as-is" and "as-available" basis, without warranties, representations, conditions or endorsements of any kind. We shall bear no liability whatsoever arising out of or related to your use of optional third-party tools.
Your use of any optional tools made available through our website is at your own discretion and risk, and you are responsible for reviewing and agreeing to the terms applicable to such tools set forth by the relevant third-party provider.
We may also roll out new features (including new tools and resources) via the Services in the future. Such new features shall also constitute part of the Services and be subject to these Terms of Service.

Section 8 – Third-Party Links

The Services may contain materials and hyperlinks to websites owned or operated by third parties (including embedded third-party functionalities). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you elect to leave our Services to visit such third-party platforms, you do so entirely at your own risk.
We assume no liability for any damages or losses incurred from accessing third-party websites, or purchasing or using any products, services, resources or content available on such sites. Please carefully review and understand the policies and terms of each third party before completing any transactions. If you have complaints, claims, concerns or questions regarding third-party products and services, you must address them directly to the relevant third party.

Section 9 – Relationship with Shopify

[Merchant Note: This section accurately describes the relationship between Shopify and your store; do not delete or modify this section.]
Joyce Jewelry shop is powered by Shopify to enable us to deliver the Services to you. Nevertheless, all sales and purchases made within our store are transacted directly with Joyce Jewelry shop. By using the Services, you acknowledge and agree that Shopify is not liable for any aspect of any transaction between you and Joyce Jewelry shop, including any injury, damage or loss arising from purchased products and services. You hereby expressly release Shopify and its affiliates from any claims, damages and liabilities arising out of or related to your purchases and dealings with Joyce Jewelry shop.

Section 10 – Privacy Policy

All personal information we collect through the Services is governed by our Privacy Policy, accessible here [Link]. Certain personal data may also be subject to Shopify’s Privacy Policy, available here [Link]. Your use of the Services confirms that you have read and understood our Privacy Policy.
As the Services are hosted by Shopify, Shopify processes your personal information related to your access and usage of the Services to operate, deliver and improve the Services. Information you submit via the Services may be transmitted to Shopify and third parties located in jurisdictions outside your country of residence for service provision purposes. Refer to our Privacy Policy [Link] for full details on how we, Shopify and our partners process your personal data.

Section 11 – Feedback

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans or other content (collectively "Feedback"), you hereby grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. For example, we may exercise rights under this license to operate, provide, evaluate, enhance, improve and promote the Services while performing our obligations and exercising our rights under these Terms of Service.
You further represent and warrant that: (1) you hold all necessary rights to submit the Feedback; (2) you have disclosed any compensation or incentives associated with submitting the Feedback; and (3) your Feedback complies with these Terms. We are under no obligation to: (1) treat your Feedback confidentially; (2) provide payment for your Feedback; or (3) respond to your Feedback.
We reserve the right (but are not obligated) to monitor, edit or remove content that we determine in our sole judgment to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that infringes intellectual property rights of any party or violates these Terms of Service.
You agree that your Feedback will not infringe any third-party rights, including copyright, trademark, privacy, publicity or other personal or proprietary rights. You also agree your Feedback must not contain defamatory, illegal, abusive or obscene material, nor any computer viruses or other malicious code that may disrupt the operation of the Services or any associated websites in any manner. You may not use a false email address, impersonate another person or entity, or otherwise mislead us or third parties regarding the origin of any Feedback. You bear sole responsibility for all Feedback you submit and its accuracy. We assume no liability or legal obligation for any Feedback posted by you or any third party.

Section 12 – Errors, Inaccuracies and Omissions

Information within the Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping costs, delivery timelines and product availability. We reserve the right to correct any errors, inaccuracies or omissions at any time, and to modify, update information or cancel orders without prior notice, even after you have submitted your order, if information is found to be incorrect.

Section 13 – Prohibited Uses

You may access and use the Services only for lawful purposes. You shall not, directly or indirectly, access or use the Services:

(1) For any unlawful or malicious activity;

(2) In violation of any international, federal, provincial, state or local statutes, regulations, laws or ordinances;

(3) To infringe upon intellectual property rights belonging to us or third parties;

(4) To harass, abuse, insult, harm, defame, slander, intimidate or injure our staff or any other individual;

(5) To disseminate false or misleading information;

(6) To send, knowingly receive, upload, download, use or re-use any material that violates these Terms;

(7) To transmit or initiate transmission of unsolicited advertising or promotional material, including spam, chain letters, junk mail or comparable solicitation content;

(8) To impersonate or attempt to impersonate any person or entity;

(9) To engage in any conduct that restricts or inhibits any other person’s use and enjoyment of the Services, or that we determine may harm Joyce Jewelry shop, Shopify, service users or expose them to liability.
Additionally, you agree not to:

(1) Upload or transmit viruses or other malicious code intended or likely to disrupt the functionality or operation of the Services;

(2) Copy, replicate, extract, sell, resell or exploit any portion of the Services;

(3) Collect or track personal information of other users;

(4) Engage in spamming, phishing, pretexting or abusive exploitation of the Services;

(5) Use bots, web crawlers, scrapers, data harvesting tools, automated devices, automated workflows or AI tools (such as agent-based AI) to access the Services, whether automatically or manually;

(6) Interfere with, bypass or circumvent security protocols, authorization features, robot exclusion headers or other access-restriction measures we implement.
If we determine you have breached any provision of these Terms, we reserve the right to suspend, disable or terminate your account immediately without prior notice.

Section 14 – Agents

14.1 This Section ("Agent Terms") applies if you use, permit, enable or deploy any agent to access, use or interact with the Services. An "Agent" refers to any software or service that acts autonomously or semi-autonomously on behalf of, or at the direction of, an individual or entity, and executes actions on a device with limited or no direct human oversight.
14.2 No Agent may access or interact with the Services unless it consistently identifies itself and complies strictly with the requirements set out in Section 14.4 below. Furthermore, an Agent must refrain from accessing or interacting with the Services if we issue a directive prohibiting such activity.
14.3 We may implement technical measures to restrict Agent access to and interaction with the Services.
14.4 All Agents must:

(1) Disclose their identity in all HTTP/HTTPS requests by including the identifier Agent/[Agent Name] within the user-agent string to indicate the request originates from an automated agent;

(2) Not conceal or obfuscate the automated nature of access or interaction, including by mimicking human behavioral patterns or solving/evading CAPTCHA and other human-verification measures;

(3) Respond truthfully to any prompts designed to distinguish human activity from automated activity;

(4) Not bypass or circumvent any controls intended to block, limit, modify or regulate how Agents access and interact with the Services.

Section 15 – Termination

We may terminate this Agreement or your access to all or part of the Services at our sole discretion without prior notice, though you shall remain liable for all amounts owed up to and including the termination date.
Upon termination of these Terms, the following sections shall survive: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other provisions intended by their nature to survive agreement termination.

Section 16 – Disclaimer of Warranties

Information provided via the Services is for general reference only. We do not warrant the accuracy, completeness or usability of such information, and you rely on such content entirely at your own risk. We accept no responsibility for any liability arising from reliance on these materials by you, other visitors or any third party who may view such content.
Unless explicitly stated otherwise by Joyce Jewelry shop, the Services and all products offered through the Services are provided to you on an "as-is" and "as-available" basis, without representations, warranties or conditions of any kind, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title and non-infringement. We do not warrant, represent or guarantee uninterrupted, timely, secure or error-free operation of the Services. Certain jurisdictions prohibit or restrict exclusions of implied warranties, so this disclaimer may not apply to you in full.

Section 17 – Limitation of Liability

To the fullest extent permitted by applicable law, Joyce Jewelry shop, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, together with Shopify and its affiliates, shall not be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs or similar damages, arising out of contract, tort (including negligence), strict liability or other legal theories, resulting from your use of the Services or products obtained via the Services, or any other claim related to your use of the Services or products, including errors or omissions in content, or any loss or damage arising from content or products posted, transmitted or otherwise made available through the Services, even if advised of the possibility of such damages.

Section 18 – Indemnification

You agree to indemnify, defend and hold harmless Joyce Jewelry shop, Shopify, our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers against all losses, damages, liabilities, claims and expenses (including reasonable attorney fees) asserted by third parties arising from:

(1) Your breach of these Terms of Service or documents incorporated by reference herein;

(2) Your violation of applicable law or third-party rights;

(3) Your access to and use of the Services.
We will notify you of any indemnifiable claim; your indemnification obligation shall not be discharged due to delayed receipt of notice unless you suffer material prejudice as a result. We may assume control over the defense and settlement of such claims at your expense, including selection of legal counsel, and will not settle any claim requiring non-monetary obligations on your part without your consent (which you may not unreasonably withhold). You shall cooperate with the defense of indemnified claims, including providing relevant documentation.

Section 19 – Severability

If any provision within these Terms of Service is found unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permissible under applicable law, the unenforceable portion shall be deemed severed from these Terms, and such ruling shall not affect the validity and enforceability of all remaining provisions.

Section 20 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operational rules posted on our website or related to the Services, constitute the entire agreement and understanding between you and us governing your use of the Services, superseding all prior or contemporaneous oral or written agreements, communications and proposals between us (including prior versions of these Terms). Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Section 21 – Assignment

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any purported attempt to do so shall be void. We may transfer, assign or delegate these Terms and our respective rights and obligations without requiring your consent or advance notice.

Section 22 – Governing Law

These Terms of Service and any separate agreements pursuant to which we provide Services to you shall be governed by and construed under the laws of the federal, state or regional courts in the jurisdiction where Joyce Jewelry shop’s principal place of business is located. You and Joyce Jewelry shop consent to venue and personal jurisdiction in such courts.

Section 23 – Headings

Section headings used within this Agreement are inserted for convenience only and shall not limit or otherwise affect the interpretation of these Terms.

Section 24 – Modifications to Terms of Service

You may review the most current version of these Terms of Service on this page at any time.
We reserve the right, at our sole discretion, to update, amend or replace any portion of these Terms of Service by posting revised versions on our website. It is your responsibility to periodically check our website for updates. We will notify you of material changes to these Terms as required by applicable law, and such revisions shall take effect on the date specified in the notice. Your continued access to or use of the Services following publication of amendments constitutes your acceptance of the revised Terms.

Section 25 – Contact Information

If you have questions regarding these Terms of Service, please send your inquiries to us at mouluekong@gmail.com.